Telecom scam, Bundaberg – Bundaberg

On January 31, a local resident of Bundaberg received a letter in the mail, believed to be from a telecommunications company.

The letter said the resident had to pay $480.17 for a canceled account or a credit reporting agency would be notified.

Unfortunately, the resident paid for the scam using the payment details on the reverse before realizing it was a scam.

Police would like to remind residents that scammers may pretend to be trusted businesses such as your bank, gas, electricity, water or telephone provider.

They will threaten to cancel your service or charge you excessive penalties if you do not pay the bill immediately or, in this particular case, threaten debt collectors.

Sometimes they can impersonate a business, stating that you have an item to pick up, or that you’ll be charged a custodial fee every day that you don’t pay.

Anyway, they try to worry you and act without stopping to think and verify that the story is true.

Protect yourself by following these tips:

  • Don’t be pressured by threatening callers/letters/emails. Stop, think and check if their story is true.
  • A government agency or trusted company will never ask you to pay through unusual methods such as gift cards, bank transfers or Bitcoins.
  • Verify the identity of the contact by calling the relevant organization directly – find it via an independent source such as a phone book, past invoice or online search.
  • Do not use contact details provided in e-mails/letters or given to you during telephone calls. Again, find by an independent source.

For more information on scams and how to protect yourself, visit ScamWatch.

If you have any information for the police, contact Policelink by providing information using the 24-hour online Suspicious Activity Form at www.police.qld.gov.au/reporting.

Report crime information anonymously through Crime Stoppers. Call 1800 333 000 or report online at www.crimestoppersqld.com.au.

Quote this reference number: QP2200216275.

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