National Service Bureau, Inc. implements Gigaforce
SUNNYVALE, Calif., Aug. 24, 2021 (GLOBE NEWSWIRE) – Gigaforce, an InsurTech provider of a SaaS-based, blockchain-optimized complaints platform, is pleased to announce that National Service Bureau, Inc. (NSB) successfully set up the company’s subrogation platform.
Based in Seattle, Washington, NSB is a national collection agency that manages overdue accounts receivable and provides collection services to help businesses in the insurance, assisted living, medical, trade and consumer credit to collect overdue accounts. Throughout 2020, Dave Conyers, CEO of NSB, was on a mission to safely improve the company’s subrogation and reporting capabilities to better meet customer needs and ultimately selected Gigaforce for the specificity of platform subrogation and use of blockchain.
“One of our clients recommended that we look at the Gigaforce solution and assess how it might not only help us, but our clients with subrogation and collections as well,” said Conyers. “Since we implemented Gigaforce, we have been able to bring to the market that we have this type of functionality, and many operators are now interested simply on the basis of the use of the blockchain. In addition to improving our subrogation capabilities and advanced analytics, we are creating new customer or carrier interests solely on the basis of Gigaforce’s use of blockchain.
Since implementing Gigaforce, NSB has onboarded two new major customers, largely because the company can now offer subrogation and reporting features that were not possible before. The implementation of Gigaforce has enabled NSB to improve processes to achieve greater flexibility and further develop subrogation specific KPIs that help more accurate reporting. For NSB, this translates into a significant decrease in the number of full-time employees (FTEs) or working hours required to meet reporting requirements.
“The incorporation of blockchain into the Gigaforce platform was highly intentional,” said Sanjeev Chaudhry, CEO of Gigaforce. “The blockchain allows full verifiability and instantly secures all data transferred between stakeholders in the subrogation process. We are excited that NSB is not only enjoying the improved recovery, security compliance, financial audit functionality, but also the benefits of recruiting new customers. We look forward to working together for the years to come.
Already used by insurance organizations, law firms and third-party claims adjusters (TPAs), the Gigaforce platform uses claims extraction and arbitration submission driven by the automation of robotic processes ( RPA) for results-driven decision making, and can be quickly implemented and customized for significant improvements in the subrogation process.
Gigaforce Inc. is an InsurTech provider of a SaaS-based, blockchain-optimized claims platform that combines artificial intelligence (AI) -based predictive models, specialist expertise and personalized services to accelerate the processing of claims. subrogation, clawback and clawback for insurance ecosystems, including insurers, law firms and third party adjusters (TPAs). For more information, please visit www.gigaforce.io.
About the National Service Bureau, Inc. (NSB)
The National Service Bureau, a debt collection agency, was established in 1986 and is currently headquartered in Seattle, Washington. We hold firm to our roots as a family business, but have grown into a nationwide debt collection agency. We bring extensive experience and a range of services to the collection of overdue accounts receivable. NSB has experience in debt collection for commercial, consumer credit, retail, insurance and medical clients. We have been defending the interests of creditors and consumers for almost 30 years and we can help you collect overdue accounts. For more information visit www.nsbi.net/.
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